Refund Policy

Last updated: March 1, 2026

1. Free Plan

The checkdm Free plan is completely free and does not require any payment. There is nothing to refund on the Free plan.

2. Paid Plans (Pro & Agency)

We offer a 7-day money-back guarantee for all paid plans. If you are not satisfied with checkdm for any reason, you may request a full refund within 7 days of your initial purchase.

To request a refund:

  • Email us at support@checkdm.in with subject "Refund Request"
  • Include your account email and the reason for the refund
  • Refunds are processed within 5-7 business days

3. After the 7-Day Period

After the initial 7-day window, refunds are not available. However, you can cancel your subscription at any time. When you cancel, you will retain access to your paid features until the end of your current billing period.

4. Upgrades & Downgrades

If you upgrade your plan, the difference will be prorated. If you downgrade, the remaining credit will be applied to future billing periods. No refunds are issued for downgrades.

5. Exceptions

We may issue refunds outside the 7-day window in the following cases:

  • checkdm experiences prolonged downtime exceeding our SLA (for Agency plans)
  • Accidental duplicate charges
  • Technical issues on our end that prevented the service from working

6. Contact

For refund inquiries or disputes, contact us at: support@checkdm.in